Route will process your refund or place a reorder for you.
Refunds: When processing a refund for an item, Route will cover the subtotal, shipping, and taxes. However, please note that the Route Package Protection cost will not be eligible for a refund.
Reorders: In the case of reorders, Route will reorder items based on their availability in stock. If certain items are unavailable, they will be refunded. Route will cover the expenses of reorders, including shipping, taxes, and Route Package Protection.